Shipping and delivery
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Shipping Methods a. We offer various shipping methods, including standard shipping, expedited shipping, and international shipping. b. The available shipping methods may vary based on the destination and the weight or dimensions of the products.
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Shipping Zones and Restrictions a. We only ship products to regions within North America. b. Certain products may have shipping restrictions due to legal or logistical reasons. We will notify you if any restrictions apply to your selected products.
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Order Processing Time a. Orders are typically processed within [5] business days after payment confirmation, excluding weekends and holidays. b. In cases of high order volumes or unforeseen circumstances, there may be delays in processing. We will notify you promptly if any delays occur.
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Shipping Timelines a. Shipping timelines depend on the selected shipping method and the destination.
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Shipping Costs a. Shipping costs are calculated based on the shipping method, destination, and the weight or dimensions of the products. b. The shipping cost will be displayed during the checkout process before you confirm your order.
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Tracking and Notifications a. Once your order is shipped, we will provide you with a tracking number, if available. b. You can use the tracking number to monitor the progress of your shipment. c. We may send you email notifications regarding the status of your order, including shipping confirmations and delivery updates.
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Delivery a. Deliveries will be made to the address provided during the order placement process. Please ensure the accuracy of the shipping address. b. Delivery will be attempted during normal business hours. If you are unavailable at the time of delivery, the courier may leave a delivery notification or make alternative arrangements.
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Customs and Duties a. For international shipments, customs duties, taxes, or import fees may apply based on the destination country's regulations. b. Any additional customs charges or fees are the responsibility of the customer.
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Lost or Damaged Shipments a. In the event of a lost or damaged shipment, please contact our customer support within [10] days of the expected delivery date. b. We will work with the shipping carrier to investigate and resolve the issue. Please refer to our Returns and Refunds Policy for more information.
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Changes to Shipping and Delivery Policy a. We reserve the right to modify or update our shipping and delivery policy at any time. Changes will be effective immediately upon posting on our website.